This notice describes how the system actually works, but it has not yet been reviewed by a lawyer. It must be checked before we go live.
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This is a translation for convenience. In case of any discrepancy, the Hungarian version prevails.
| Company | Weboptim Rendszerház Kft. |
| Registered address | 1141 Budapest, Tihamér utca 26., Hungary |
| Company registration no. | 01-09-927072 |
| info@weboptim.hu | |
| Phone | +36 30 525 7044 |
We do not have a data protection officer: our activity does not involve regular, systematic monitoring of a large number of people, and we process no special categories of data.
| What | Why | Legal basis |
|---|---|---|
| the text of your messages | so we can answer | steps prior to entering a contract — GDPR Art. 6(1)(b) |
| the conversation identifier | so the bot remembers the thread | the same |
| IP address | protection against abuse, cost limits | legitimate interest — Art. 6(1)(f) |
Please do not type personal or sensitive data into the chat. To produce an answer, the text of your message is sent to the language model provider — see below. If you want to get in touch, use the form instead.
For a contact request, the e-mail address and the message; for a call-back request, the phone number and the time slot you chose; for an order, also the website address and the company details.
The legal basis is performance of a contract or steps taken prior to it (Art. 6(1)(b)), and for invoicing, a legal obligation (Art. 6(1)(c)).
All three forms also store the IP address of the submission, to protect against abuse (legitimate interest).
We write to publicly available, general company addresses (info@, office@). We do not write to addresses in personal-name form (john.smith@…). Legal basis: legitimate interest (Art. 6(1)(f)), within the limits of the Hungarian Advertising Act (Grt.), Section 6.
Every message carries an unsubscribe option. Unsubscribed addresses are kept on a suppression list — this is the one piece of data we retain after an objection, precisely so that we never contact you again.
| Who | What they receive | Where |
|---|---|---|
| OpenAI (USA) | the text of chat messages and letters, to produce the answer | USA — under an adequacy decision and contractual safeguards |
| Hetzner Online GmbH | by operating the server, everything stored on it | Germany (EU) |
| Chatbase | only inside our customers' own systems; our website does not use it | — |
| invoicing and accounting | the billing data | EU |
We do not sell the data, and we do not use it for automated profiling.
| What | How long |
|---|---|
| chat conversation | 12 months |
| form enquiry that did not lead to a contract | 12 months |
| data of a contracted customer | 5 years from the end of the contract (limitation period) |
| invoicing data | 8 years — required by Hungarian accounting law |
| suppression list (unsubscribes) | until withdrawn — precisely so we do not contact you |
| IP addresses for abuse protection | 12 months |
You may ask us to tell you what data we hold about you, to correct or erase it, to restrict its processing, or to hand it over in a portable format. You may object to processing based on legitimate interest.
Any of these can be requested at info@weboptim.hu. We answer within 30 days.
If you believe your rights have been infringed, you may complain to the Hungarian National Authority for Data Protection and Freedom of Information (naih.hu, 1055 Budapest, Falk Miksa utca 9-11.), or go to court.
The website uses no tracking cookies and runs no third-party analytics. The chat window keeps the conversation identifier in the browser's memory, and it is lost when you close the page.
The server is in the EU and the connection is encrypted (HTTPS). The system can only be accessed with an SSH key, and the databases are not reachable from outside. Access is logged.
We may amend this notice. The version in force at any time is available on this page.